Please read these Terms of Service carefully before using DriveSet AI. By accessing or using our platform, you agree to be bound by these terms. If you do not agree, do not use our services.
These Terms of Service ("Terms") constitute a legally binding agreement between you and DriveSet AI, Inc. governing your use of the DriveSet AI platform, website, and all related services (collectively, the "Services").
By creating an account, accessing our platform, or otherwise using our Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, incorporated herein by reference.
If you are entering into these Terms on behalf of a dealership or other business entity, you represent that you have the authority to bind that entity.
DriveSet AI provides AI-powered voice agent technology that answers inbound phone calls on behalf of automotive dealerships, books service appointments, and captures customer lead information. Our Services include:
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with reasonable notice to active Clients.
To use our platform, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
You may authorize dealership staff to access your account. You are responsible for ensuring all authorized users comply with these Terms. Notify us immediately at support@drivesetai.com if you suspect unauthorized access.
You must be at least 18 years old and authorized to operate a business to create an account. Accounts are non-transferable without our written consent.
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
Compliance Notice: You are solely responsible for ensuring your use of our voice agent complies with applicable call recording and consent laws in your state, including two-party consent states.
All technology, software, AI models, designs, trademarks, and content comprising the DriveSet AI platform are the exclusive intellectual property of DriveSet AI, Inc. Nothing in these Terms grants you any ownership interest in our technology.
You retain ownership of your dealership data and customer information. By using our Services, you grant DriveSet AI a limited, non-exclusive license to process your data solely to provide and improve the Services.
If you provide suggestions or feedback, you grant us a royalty-free, worldwide license to use that feedback to improve our products without any obligation to you.
Our collection and use of personal information is governed by our Privacy Policy, incorporated into these Terms by reference.
You represent that you have obtained all necessary consents from your customers to have their calls handled by an AI system and recorded where applicable.
Access to the DriveSet AI platform is subject to subscription fees as detailed in your service agreement. All fees are in U.S. dollars and non-refundable except as expressly stated herein.
Subscription fees are billed in advance on a monthly or annual basis. You authorize us to charge your payment method on file for all applicable fees.
Overdue amounts are subject to a 1.5% monthly interest charge. We reserve the right to suspend access for accounts more than 15 days past due, with prior notice.
You may cancel at any time. Cancellation takes effect at the end of the current billing period. No partial refunds are issued for unused time.
Either party may terminate with 30 days' written notice. We may immediately suspend or terminate your access if:
Upon termination, we will provide a 30-day window to export your data, after which it will be deleted per our data retention policy.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. DRIVESET AI DISCLAIMS ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
AI voice agents may occasionally misunderstand requests or provide inaccurate information. Human oversight of bookings is recommended.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DRIVESET AI'S TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF (A) FEES PAID IN THE THREE MONTHS PRECEDING THE CLAIM, OR (B) $500.
IN NO EVENT SHALL DRIVESET AI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR REVENUE.
You agree to indemnify and hold harmless DriveSet AI and its officers, directors, and employees from any claims, liabilities, damages, and costs arising out of:
These Terms are governed by the laws of the State of Delaware. Unresolved disputes shall be submitted to binding arbitration under AAA rules, conducted in English in Delaware.
You waive any right to a jury trial or to participate in a class action lawsuit against DriveSet AI.
We may update these Terms from time to time. When we make material changes, we will notify you via email at least 14 days before the changes take effect. Continued use constitutes acceptance of the updated Terms.
If you object to any changes, your sole remedy is to stop using the Services and cancel your subscription.
If you have questions about these Terms, please contact us:
We'll respond to all legal inquiries within 3 business days.
support@drivesetai.com